Apr 29, 2022
In this podcast, I share my thoughts and experiences on the right way to determine and manage the KPIs that support your sales process.
Many uninformed sales managers approach this very destructively, thinking their way is constructive. We don't know what we don't know, and during this show, I aim to fill in some gaps...
Apr 25, 2022
This podcast is on how to deliver performance feedback, which is one of our favorite topics, and One of our best-selling training programs; As I was thinking about doing this podcast today, there are a couple of things I want to be able to cover to help people understand our journey in how we learned.
Apr 20, 2022
Let’s be honest: performance reviews are a pain in the you-know-what. Team members don’t like them, and most managers aren’t fans either — 45 percent of managers didn’t think reviews were suitable gauges of a team member's performance, compared to last year’s 39 percent, according to a poll by Globoforce.